Mobile App Privacy Policy
What the T4Travel app for Android and iOS collects, the permissions it asks for, and how to delete your data
Effective: October 2026
Version 1.0
In plain words
The T4Travel app asks for only two things from your phone: an internet connection and, if you allow it, notifications. It does not use your location, camera, contacts, microphone or photos, and it has no advertising or third-party tracking. You can delete your account from inside the app at any time.
About this policy
This policy explains the data practices specific to the T4Travel mobile app (Android and iOS), published by T4Travelonline Private Limited. It adds to our main Privacy Policy, which explains our overall approach, your rights and how to contact us. Where the two differ for the app, this policy applies.
Device permissions
| Permission | Platform | Why the app needs it | If you say no |
|---|---|---|---|
| Internet and network state | Android, iOS | To search, book and show your trips | The app cannot work offline |
| Notifications | Android 13+, iOS | Booking confirmations, flight changes, refund updates and, only if you opted in, offers | Everything still works; you won't get alerts on your phone |
The app does not request access to your location, camera, microphone, contacts, photos, files, calendar or call logs. If a future feature needs one of these, we will ask only when you use that feature, explain why on screen, and update this policy first.
Data the app collects
| Data | Purpose | Shared with | Required? |
|---|---|---|---|
| Name, email, mobile | Account and sign-in, booking updates | Booking partners for your trips | Yes, for an account |
| Traveller details, including passport and DOB where needed | Issuing tickets and confirming stays | Airlines, hotels, TBO | Yes, for bookings |
| PAN and billing details | Tax compliance and invoices | PAN verification partner | Only when tax law requires it |
| Payment status and transaction ID | Confirming and reconciling payments | Easebuzz | Yes, to pay |
| Insurance traveller and nominee details | Issuing travel insurance | Asego and insurers | Only if you add insurance |
| Notification token (Firebase) | Delivering notifications to your device | Google Firebase | Only if you allow notifications |
| App version, OS version, device model | Compatibility, update prompts, support | Not shared | Yes |
| Support messages | Resolving your requests | Not shared | Only if you contact us |
What the app does not do
- No advertising SDKs, no advertising ID, and no cross-app tracking. iOS App Tracking Transparency is therefore not used.
- No third-party analytics or session-recording SDKs.
- No reading of SMS. Where we send a one-time password, you enter it yourself.
- No access to card details: payments are completed in the Easebuzz payment SDK, and card data never reaches the app or our servers.
Data stored on your phone
To keep you signed in and remember your choices, the app stores on your device: your sign-in session, your last searches and saved travellers. This data stays in the app's private storage. Signing out clears the session; uninstalling the app removes all of it.
Pages such as our policies and some partner flows open inside the app in a secure web view, and the website's Cookie Policy applies to them.
Security in the app
- All communication with our servers is encrypted over HTTPS.
- Payments run in the payment partner's certified SDK.
- Signing out ends your session on that device; deleting your account ends it on every device.
- We release security fixes promptly; please keep the app updated. The app tells you when an update is required.
Deleting your account and data
- 1In the app: Profile → Settings → Delete Account, confirm with your password.
- 2On the web, without the app: t4travelonline.com/account-deletion (also listed on our Google Play page).
- 3By email: privacy@t4travelonline.com from your registered email address.
Your profile and saved data are erased within 30 days. Records that the law requires us to keep, such as tax invoices for completed trips, are retained for the legal period and used for nothing else. Details are in our Account Deletion Policy.
App store disclosures
For transparency, these are the answers we give in Google Play's Data safety section and Apple's App Privacy details:
| Question | Answer |
|---|---|
| Data collected | Personal info (name, email, phone, address); financial info (payment status, not card numbers); travel and booking details; app info (app and OS version); device ID (notification token) |
| Data shared with third parties | Yes, only to provide the service: airlines, hotels, payment and insurance partners. Not for advertising. |
| Data used for tracking | No |
| Data encrypted in transit | Yes |
| Users can request deletion | Yes, in the app and on the web |
| Children | Not directed at children; account holders must be 18 or over |
Children
The app is not meant for children, and only people aged 18 or over may create an account. An adult may add child travellers to a booking as their parent or lawful guardian, as explained in the Privacy Policy.
Contact
| Contact | Details |
|---|---|
| Email (privacy and data requests) | privacy@t4travelonline.com |
| Phone | +91 22 4016 2333 / +91 97695 45777 (Monday to Saturday, 10:00 to 19:00 IST) |
| Post | T4Travelonline Private Limited, 109 Shree Krishna Commercial Centre, 6 Udyog Nagar, S V Road, Goregaon West, Mumbai 400104, Maharashtra, India |
Document ref: T4T-POL-APP-10 · Version 1.0 · Effective October 2026. Questions about this policy: privacy@t4travelonline.com